Pricing
One price. One complaint pack.
Build your pack for free. Pay once, only when you're ready to unlock and download it.
Complaint Pack
No subscription. No renewals. Pay once per complaint.
- Complete UK vehicle complaint pack (letter + supporting summary)
- Tailored to your facts: vehicle, dealer, dates, fault history
- Built around UK Consumer Rights Act 2015 (short-term right to reject, repair, replacement)
- AI analysis of your uploaded evidence (MOTs, invoices, photos, messages)
- Strength score that flags weak points before you send
- Unlimited follow-up letters as the dispute develops
- Editable for life — come back any time, update facts, regenerate
- Optional parallel complaint to a finance provider
- 30-day money-back guarantee
What you pay for
£9.99 unlocks your generated complaint pack and all follow-up letters tied to that complaint. There are no additional fees.
30-day money-back guarantee
If you're not satisfied, request a full refund within 30 days — see our Refund Policy.
Secure checkout
Payments are processed by Paddle, our Merchant of Record. Card details never touch our servers.
Operated by Nyex Ltd
VehicleRights is operated by Nyex Ltd, registered in England and Wales. See our Terms and Privacy Notice.
Pricing FAQs
Is the £9.99 a subscription?
No. It's a single one-time payment per complaint pack. There is no recurring billing.
What's free vs paid?
Building and previewing your complaint pack is free. You only pay £9.99 when you choose to unlock the full document and follow-up letters.
Are follow-up letters extra?
No. Unlimited follow-up letters tied to your complaint are included in the £9.99.
What if it doesn't work for me?
Request a refund within 30 days via Paddle (paddle.net) or our contact form — see the Refund Policy.